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Shipping Policy

Techtrek Technologies applies sales tax only to customers based in Texas unless they (TX-based customers) provide Techtrek Technologies with a valid and applicable tax exemption certificate for the purchased item. Customers are advised to provide certificate information before the product is shipped.

 

Shipping Times

Items are dispatched within 24 hours after orders are placed. Product shipments originate from our warehouses in the United States, EU, Asia, and the Middle East through FedEx and USPS as our primary shipping partners.

 

Shipping services and their respective deadlines:

Free Ground Deliveries: Free ground deliveries take 3-7 business days (US ONLY). Ground orders are shipped via our primary shipping partners, FedEx and USPS, depending on the location (except Hawaii, Puerto Rico, and Alaska). The deadline is 3 pm Central Time.

FedEx 2 Day: FedEx 2-day delivery service is exclusively for the US. The deadline is 3 pm Central Time.

FedEx 2-Day Deliveries: FedEx 2-day delivery times are restricted to the US. The deadline is 3 pm Central Time.

Standard Overnight Deliveries: Deliveries within a single business day are exclusive to the US. The deadline is 3 pm Central Time. FedEx Standard Overnight.

Priority Overnight Deliveries: Deliveries within a single business day are exclusive to the US. The deadline is 3 pm Central Time. Overnight deliveries commence by 10:30 a.m. the next day. FedEx P1 Overnight service may vary by location.

Global Shipping Deliveries: All international orders are shipped using the FedEx International Economy shipping method. The deadline is 3 pm Central Time.

Canada/Puerto Rico Deliveries: All Canada/PR orders are shipped using the FedEx International Economy shipping method. The deadline is 3 pm Central Time.

Saturday Deliveries: Saturday deliveries may be possible if the order is placed on Friday (US ONLY). The deadline is 12 a.m. Central Time. FedEx Saturday Delivery shipping method is used for Saturday deliveries.

Saturday Deliveries: Shipment will be delivered on Saturday (if the order is placed on Friday).

Next Day AM Delivery Service: Shipment will be delivered by 10:00 a.m. onwards.

Next-Day Delivery Service: Shipment will be delivered the next business day.

2-Day Delivery Service: Shipment will be delivered in 2 days.

3-Day Delivery Service: Shipment will be delivered in 3 days.

*Free Ground Delivery Service is only free if the product weighs less than 10 lbs and is destined to ship within the US. The shipment may take 1-7 working days, depending on the location and delivery area. Techtrek Technologies is a Texas-based company; however, it does not mean the company ships products from TX only. The company has partners and warehouses in various states as well.

If you require the item to be shipped after the specified deadlines, please contact our Sales Department to check if this is possible. We will make every effort to accommodate your request.

For orders that are delayed beyond the deadline, please contact our sales or support department to inquire about the feasibility. Our company will strive to accommodate all requests.

 

Shipping Delays

Shipments are not dispatched on public/major holidays and weekends.

Guaranteed shipping services cover assured travel time. It is important to understand that order processing takes time. Therefore, the guarantee does not cover the processing time, which may result in a one-day delay (rarely).

No commitments can be made for exact delivery times in Canada, AK, PR, HI, and international locations.

The company will not be held responsible for unexpected weather and global events experienced by our partnered shipping carriers. The strict delivery timeframes by the carriers do not fall under our responsibilities. No shipping credits will be provided if the carrier companies cause the delay.For any requests for deliveries to be made within specific timeframes, please contact the provided email address, and our support team will be happy to assist you.

Email: support@techtrektechnologies.com