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Privacy Policy

Techtrek Technologies is the sole responsible owner of all the data collected from its customers on the website. We assure you that there is no sharing, selling, or renting of this data to any third party, except as outlined in this policy.

The information collected from our customers is solely used to process orders and provide our best services. It is used to update customers on order status and provide details of available products on the site. Additionally, customer data may be used to better understand their preferences or conduct research on buying behavior.

The data collected for order processing includes names, contact numbers, email addresses, billing and shipping addresses, and payment information such as card numbers.

To access their account information in the future, customers are required to provide a username, email address, and password. We request that customers do not share their username and password information with any third party to maintain the privacy of their data.

 

Promotional Emails Policy

If you choose to receive promotional emails, newsletters, and surveys, your contact information will be used to send this information directly to you. However, even if you opt out of receiving promotional details, we may still send you order details, transaction information, tracking information, or updates to improve your relationship with us. Examples of non-promotional emails include updates to policies, changes in business operations, requests for updates, or reviews of the information we have about you.

We may also obtain or collect customer information from external sources, including available marketing records and databases for purchasing. However, the use of such information will comply with applicable laws or limitations imposed by the third-party source providing that information.

 

Account Registration Process

Before placing any orders on our website, you will be required to complete the New Account Registration form for us to promptly process your orders. The form will request your contact number, email address, billing, and shipping address details. The same information will then be used to notify you of your order status, order tracking details, and order fulfillment.

 

Order Placement Process

Information collected in the account registration process will also be used for the order processing procedure. The next step in the order placement process will require you to provide your financial information, such as card numbers, expiration date, CSV code, purchase order, money order, and wire transfer details. This information is essential and will be used to complete the billing process for your order.

 

In the event of any issues in the order process, we will use the same contact information to reach out to you for reconfirmation of your information. To complete and process your order request, we must share your financial and personal information with our merchant bank or authorized third party for verification and approval.

 

We assure our customers that the order processing is encrypted and protected by advanced security systems. You can further review our security section on the website for more details on safety measures and procedures.

 

Cookies and Technology

Our website is designed to provide a better experience for our customers. Therefore, our pages are customized based on the information we collect through cookies. These cookies may also include information about your browser type. A cookie is a small text file generated by a website and stored on your device. Cookies are used when accessing the website.

You can choose to disable cookies in your browser. While you will still be able to browse our website pages, you will not be able to add any items to the shopping cart or make a purchase. Without cookies enabled, our shopping cart will not function. Therefore, we request that you enable cookies to provide us with the necessary information to accept, maintain, and process your order details.

Rest assured that any personally identifiable information collected by cookies on our site will not be shared with any third party. It is important to note that our affiliated partners, manufacturers, resellers, or associates may also use cookies on our website pages.

Techtrek Technologies has no control or access over these cookies; therefore, please be informed that this privacy statement covers the use of cookies by us and does not cover the use of cookies by any such third party.

 

Log Files

We may also use device information to analyze trends, manage the website, track user movements, and collect general demographic information. When you visit the website, your IP address is recorded in log files. However, we do not link or distribute your IP information to any third-party affiliates. It is also important to note that we may use the data in the log or other types of records, in conjunction with the rest of the information we collect about you.

 

Information Shared With Third Parties

For order processing purposes and order services, we may need to use third-party services to assist in performing business functions, including shipping, tracking, payment processing, delivery addresses, data analysis, package delivery, marketing support, and more. Information is shared with these parties to facilitate these functions.

However, these third parties have limited access to the information you provide to us, and they may not use it for any unrelated purposes. Among the many affiliates, there are partners like PayPal and FedEx Corporation.

In the event of business changes, acquisitions, or the sale of our business or subsidiary, customer information may also be transferred as part of such a transaction, subject to our existing Privacy Policy.

 

Information You Volunteer

As a customer, you can choose to volunteer information on our website. You may also opt to create a public profile when participating in our website's community section. This information sharing can include product reviews, feedback, discussions, photo uploads, or any information using other technical methods. In these cases, you agree and allow this information to be disclosed on the website, which may include your username, information, or any image you agree to share in our website's public community section.

We disclose the website to provide an open platform for communication for our customers where they can post useful information or their experience with our service to help new customers make a purchase. Testimonials posted on the website are moderated to ensure accuracy and correctness.

 

However, the company reserves the right to make any edits or remove any such personal information statements that violate the law or hinder the privacy rights of the company and its third-party affiliates. Additionally, the company also has the right to remove or post any statements at its discretion.

When you post testimonials and comments on our website, you give us the right and permission to use or reproduce the posted statements with our affiliate partners, including but not limited to, our third-party associates and marketing partners.

 

You may agree to the following rights:

We have the right to use or republish your posted testimonials at our discretion, with little to no compensation offered to you for the said testimonials.

You agree to our use of your testimonials regardless of any name credit.

We have the right to use the posted testimonials indefinitely, and it is assigned solely by us.

We may also use your testimonials locally and globally in any media, using any technical method of our choosing, including but not limited to, internet advertising media currently used or developed in the future.

You are expected to post your testimonials and not have someone else write feedback for you.

Our company affiliates, associates, partners, or subsidiaries are also allowed to use your posted testimonials in accordance with this set policy and in the same manner, but only as far as it relates to their business or websites.

We also reserve the right to change or edit testimonials to remove personal information that violates our law and order or disrupts our privacy policy.

Additionally, the use of any name by you, which we may not use or we may, the personal contact information provided by you will not be disclosed in connection with any reproduction.

 

Referral Policy

As a customer, you can choose to volunteer information on our website. You may also opt to create a public profile when participating in our website's community section. This information sharing can include product reviews, feedback, discussions, photo uploads, or any information using other technical methods. In these cases, you agree and allow this information to be disclosed on the website, which may include your username, information, or any image you agree to share in our website's public community section.

We disclose the website to provide an open platform for communication for our customers where they can post useful information or their experience with our service to help new customers make a purchase. Testimonials posted on the website are moderated to ensure accuracy and correctness.

 

However, the company reserves the right to make any edits or remove any such personal information statements that violate the law or hinder the privacy rights of the company and its third-party affiliates. Additionally, the company also has the right to remove or post any statements at its discretion.

When you post testimonials and comments on our website, you give us the right and permission to use or reproduce the posted statements with our affiliate partners, including but not limited to, our third-party associates and marketing partners.

 

You may agree to the following rights:

We have the right to use or republish your posted testimonials at our discretion, with little to no compensation offered to you for the said testimonials.

You agree to our use of your testimonials regardless of any name credit.

We have the right to use the posted testimonials indefinitely, and it is assigned solely by us.

We may also use your testimonials locally and globally in any media, using any technical method of our choosing, including but not limited to, internet advertising media currently used or developed in the future.

You are expected to post your testimonials and not have someone else write feedback for you.

Our company affiliates, associates, partners, or subsidiaries are also allowed to use your posted testimonials in accordance with this set policy and in the same manner, but only as far as it relates to their business or websites.

We also reserve the right to change or edit testimonials to remove personal information that violates our law and order or disrupts our privacy policy.

Additionally, the use of any name by you, which we may not use or we may, the personal contact information provided by you will not be disclosed in connection with any reproduction.

 

Prohibited Use of Site by Children

Techtrek Technologies' website is not intended for use by children, and children are not allowed to purchase any products. We are committed to serving our service with full protection, safety, and security for children. Items advertised on the site are solely for adults, and only adults are allowed to purchase products from our site.

For individuals under the age of 18, they are required to make a purchase on the site in the presence of a consenting adult.

Knowingly or intentionally, we will not entertain or collect any private information on the site from children under 13 years old.

 

External Link Policy

Techtrek Technologies' website may include external links outside of its domain; therefore, please be aware that if any issues arise related to any accidents, Techtrek Technologies will not be responsible for the privacy policies of linked sites.

It is encouraged that our website users be aware of linked sites when they leave our site and read the privacy policy statements of affiliated sites that collect personal information.

This privacy policy statement is solely applicable to the information that we collect from you on our website, and we are only responsible for it.

 

Change and Review of Information

You can continuously review and update your information on the website, including your contact numbers and addresses at any specific time by visiting the "My Account" section. Using your username and password, you can access your account online to review or update.

However, if you forget your username or password, you can click the "Forget Password" option to recover your account. Additionally, you can also contact our Customer Care team on the website.

 

Cancel Email Subscription

If you wish to unsubscribe from the email subscription service, you can do so at any time to stop receiving alerts, promotional emails, newsletters, or special offer updates by unchecking the "Subscriber List" in the account registration process. Furthermore, you can also write to us on our email or click on the "Unsubscribe" option in the emails sent to you.

 

Change in Our Privacy Policy

Techtrek Technologies reserves the right to revise its Privacy Policy Statement at any time. We ask that customers review this Policy to stay well-informed of the updated policies.

 

Consumer Data Safety Measures

We value your right to privacy. Therefore, we do not share your name and contact details with any third party. Furthermore, we keep the information you provide confidential. The information you provide is used solely to understand your requirements and improve our services to better suit your needs. We ensure that we adhere to the standards set by PCI and consumer data protection.

It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers, such as credit card information, etc. Accordingly, we advise our customers not to share any confidential and sensitive information with our employees. If you choose to do so, you do it at your own risk, and our company shall not be liable for any misuse.

 

Your ordered work may be forwarded to any of our production or service centers located globally for quality delivery. However, they are also bound by a Non-Disclosure Agreement (NDA) to keep customer information highly confidential.

 

Pseudonym Policy

We have a policy of using pseudonyms to ensure the following:

To avoid undue confusion and hassle for our customers when they are assigned a new account manager. Using pseudonyms helps our customers remain connected with a single point of contact and remember their names comfortably.

As our staff comprises people from different regions and cultures, the use of pseudonyms helps us present a uniform organizational culture.

Thank you for choosing Techtrek Technologies. We are committed to protecting your privacy and providing you with the best possible service. If you have any questions or concerns about our privacy policy or data practices, please feel free to contact our Customer Care team on the website.