Introduction

TECHTREK TECHNOLOGIES LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this policy.

This Privacy Policy outlines the types of information we may collect from you or that you may provide when visiting our website at https://www.techtrektechnologies.com (the "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies exclusively to information collected:

• On this Website
• In email, text, and other electronic communications between you and this Website

This policy does not apply to information collected:

• Offline or through other means, including any third-party websites or applications
• By any third party, including through any content or advertising that may link to or be accessible from our Website

Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change periodically (see Changes to Our Privacy Policy). Continued use of the Website after changes are made constitutes acceptance of those changes.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide personal information on the Website. If we discover we have received personal information from a child under 13 without parental consent, we will delete it. If you believe we may have collected such information, contact us at privacy@techtrektechnologies.com.

Information We Collect and How We Collect It

We collect various types of information from and about users of our Website, including:

• Personal identifiers such as name, address, email, and phone number
• Technical data such as IP address, browser type, device information, operating system, and geolocation
• Behavioral data including your navigation path, time spent, and interactions on the Website

We collect this data:

• Directly from you via forms, registrations, and direct communications
• Automatically through cookies, web beacons, and analytics tools

Automatically Collected Information Includes:

• Details of your visits, including traffic data and usage logs
• Information about your device and internet connection
• Data for behavioral tracking across websites

This information is used to improve our website, personalize user experience, and optimize our service offerings.

Cookie and Tracking Technologies

We use cookies and other tracking technologies to:

• Store user preferences
• Recognize return visitors
• Perform analytics
• Improve Website speed and experience

You can manage your cookie preferences through your browser settings. Learn more in our Cookie Policy.

Use of Google Applications and API Integrations

Some tools on our website may connect with third-party services like Google Analytics for enhanced data analysis. When enabled by the user, these tools may request temporary access tokens and permissions. No user passwords are collected. Data collected is used strictly for analysis and reporting, and tokens are stored only in the user’s browser.

How We Use Your Information

We use the information we collect to:

• Present and improve our website
• Provide requested services and communications
• Process service inquiries, training registrations, and transactions
• Customize content and improve usability
• Send marketing communications, subject to user consent
• Analyse trends and usage patterns

Communications

By providing your contact information, you consent to receive communications from TECHTREK TECHNOLOGIES LLC, including:

• Email and SMS confirmations
• Marketing offers and training updates
• Service alerts and technical notifications

Text/SMS Communications

• Consent is obtained via opt-in or by texting “START”
• Opt-out anytime by replying “STOP”
• Standard message/data rates may apply

Email Newsletters

You may opt out of marketing or informational emails at any time using the "unsubscribe" link or by contacting us at privacy@techtrektechnologies.com.

Disclosure of Your Information

We may disclose aggregated, non-identifiable data without restriction. Personal data may be disclosed:

• To affiliates, vendors, and contractors bound by confidentiality
• In business transfers such as mergers or acquisitions
• To comply with legal obligations
• To protect rights and prevent fraud

We do not sell or share your personal information for third-party marketing without your explicit consent.

Your Privacy Choices

You have control over your information:

• Adjust browser settings to manage cookies
• Email support@techtrektechnologies.com to opt out of third-party marketing
• Click “unsubscribe” in our emails to stop receiving promotional content

Access and Correction of Personal Information

You may request access to, correction of, or deletion of your personal data by emailing support@techtrektechnologies.com. Deletion may require account removal.

Data Security

We implement technical and administrative measures to protect your information. However, transmission over the internet is not completely secure. You are responsible for maintaining confidentiality of any credentials we provide.

Policy Changes

We may update this Privacy Policy. Updates will be posted on this page with an effective date. Significant changes may be communicated via email.

Contact Information

Email: privacy@techtrektechnologies.com

Mailing Address: TECHTREK TECHNOLOGIES LLC, Attn: Privacy Department

Policy Review and Compliance

This policy is reviewed annually. Compliance is monitored through audits and evaluations by the Governance Committee.

Revision History

1/8/2025 – Added Communications Section and updated annual review